How we can help
Support can review product and order questions, shipping or tracking concerns, damaged or incorrect goods, payments, refunds, privacy rights, and policy matters.
Please provide the order number and purchase email for order help, a tracking reference for shipment concerns, photos or video for an item issue, and the particular privacy right you want reviewed.
High-volume periods, holidays, a carrier inquiry, or missing supporting details may delay a complete response.
Preparing a support message
Contact us about merchandise, an order, delivery, tracking, an address correction, damage, a wrong shipment, payment, a refund, privacy, or any policy. Quote the order number and checkout email for purchase help, the tracking code for shipping help, and attach useful photos or video for defects, damage, incorrect goods, or shortages. State the specific privacy right involved when applicable. Do not send full card details, passwords, or security credentials by ordinary email. Busy seasons, holidays, carrier research, and incomplete information may lengthen a reply.
Email: lyrixonal@gmail.com
Mailing address: 143 E Kinney St, Newark, NJ, 07105, United States
Phone: (908) 687-2612