FAQ

What products are available?

The assortment centers on men's grooming, with body cleansers, soap, deodorant, fragrance, face products, shaving and beard care, hair products, gift bundles, and practical carry goods.

How long does delivery take?

Allow about 1–2 business days for order handling before dispatch and an estimated 4–6 business days for carrier travel afterward. Timing is an estimate, and checkout confirms whether shipping is free.

Can I return or exchange an item?

Eligible defective and non-defective merchandise may be returned or exchanged during the 30 days following delivery. Non-defective goods must remain new, unused, and original, including requests caused by preference or an incorrect choice.

Authorized returns are mailed with the complimentary label enclosed in the shipment. No restocking fee applies; once approved, a refund is processed to the original payment method within 10 business days.

What if my order is damaged or incorrect?

Report damage, a defect, an incorrect shipment, or missing parts with the order number, purchase email, explanation, and clear product or package images or video.

Which payments are supported?

Shopify checkout presents the credit and debit card choices that are actually enabled for the order. Only options visible on that final screen are available.

How do privacy tools work and where are the full policies?

Necessary cookies support operation, while permitted analytics and advertising-effectiveness tools may help measure use. The footer contains the full policies, and the contact details below can be used for questions.

Common questions, summarized

Our live catalog covers bar soap, body wash, deodorant, cologne, face care, beard care, shaving goods, hair care, bundles, gift-ready sets, and balms. United States standard delivery is free; checkout determines service availability and alternatives. After payment approval, preparation is usually 1–2 business days, followed by an estimated 4–6 business days of carrier travel. A tracking notice is sent when available.

A qualifying request can be opened during the 30 days after delivery for an exchange or for either defective or non-defective goods. Changed minds, preference changes, and incorrect selections are eligible when goods remain new, unused, original, and complete with packaging, tags, accessories, and parts. Approval must come first; then we provide a free prepaid return label, cover eligible return postage, and take no restocking fee. Report damage, defects, a wrong item, or missing contents with order information and clear photos or video. Approved refunds are processed to the original payment method within 10 business days.

The checkout page—not footer artwork—controls available payment methods; card icons are visual only and do not confirm activation. Essential cookies and allowed analytics or advertising measurement may be used. The contact block below reaches us, while the footer provides every full policy.


Email: lyrixonal@gmail.com
Mailing address: 143 E Kinney St, Newark, NJ, 07105, United States
Phone: (908) 687-2612