Order timing
We generally need about 1–2 business days to process an order before it leaves fulfillment. Carrier delivery is then expected in 4–6 business days, although an estimate cannot promise a specific arrival day.
Shipping charges and order details
Checkout displays the shipping methods, applicable charges, and whether free shipping applies. Please confirm the mailing address, email, and phone because incorrect contact or destination information can delay fulfillment.
Tracking and delivery concerns
A tracking update is sent when the carrier supplies one. Questions about late, lost, marked-delivered, or damaged packages should include the order number, purchase email, tracking reference, and damage images where applicable.
Restrictions
Delivery services can be limited by product type, destination, or carrier rules. If an investigation is required, additional time may be necessary before the available remedy is confirmed.
From authorization to arrival
We offer free standard shipping for United States orders; the checkout screen identifies eligible destinations and any other available service. Successful payment authorization begins a usual 1–2 business-day preparation window. Carrier transit then normally takes an estimated 4–6 business days after shipment, and neither period is an arrival guarantee.
Monday–Friday counts as business time, excluding federal holidays. A tracking scan may appear late. Send address corrections before fulfillment leaves our control. Weather, holiday volume, weekends, carrier disruptions, incorrect addresses, and other uncontrollable conditions may add time. For loss, a delivered-but-missing scan, damage, an incorrect parcel, or missing contents, provide both the order number and tracking number.
Email: lyrixonal@gmail.com
Mailing address: 143 E Kinney St, Newark, NJ, 07105, United States
Phone: (908) 687-2612